HOW CAN WE HELP?
Phone: 901.230.3713
MON- FRI: 10 AM – 7 PM CST | SAT: 11 AM – 7 PM CST | SUN: CLOSED
ORDERS
Track Orders
See our Order FAQs for more info.
SHIPPING
Standard- Please Allow 7-10 Business Days.
Express- Please Allow 2-3 Business Days.
Overnight- Order by 4 PM CST to receive overnight.
Shipping Rates & Timeframes
See our Shipping FAQs for more Info.
RETURNS & EXCHANGES
Returns and Exchanges by Mail
See our Return Policy for more info.
Frequently Asked Questions
How do I return an item I purchased?
It’s simple! Click here for instructions and to view our Return Policy. Oh So Luxe must receive all returns within 30 days of the purchase date listed on your receipt.
I’ve forgotten my password, how do I get a new one?
You can click the “I forgot my password” link on the My Account page then enter your E-mail to reset your password.
What payment types do you accept?
Osoluxe.com accepts MasterCard, Visa, Discover, American Express and ATM/debit cards with the Visa or MasterCard logo. You may also pay with a Square giftcard, PayPal, Apple Pay, Google Pay, and Affirm. For orders being shipped to the contiguous 48 United States, Hawaii, Alaska and Washington D.C., Klarna is also an available payment type.
STILL NEED HELP?
Email us at support@osoluxe.com
